Harbor Light Administrator
Company: The Salvation Army USA Western Territory
Location: Denver
Posted on: April 16, 2024
Job Description:
DescriptionJob Title: Harbor Light Administrator
FLSA Status: Full Time - exemptReports to: DMSS Director
Schedule: FT/E, TBDSupervises: All Harbor Light Staff
Start Date: TBD
Rate of Pay: $77,000-$79,000/year
Closing Date: 4/9/24
Benefits: Standard; Full-Time, Exempt employees are eligible for
but not limited to the following:
- Health, vision, dental, life as well as voluntary life and
disability insurance
- Sick leave benefit - 1 day per month, 12 sick days per year
(accrual and availability begins at hire)
- Vacation benefit - 20 vacation days per year, accrued at the
rate of .0769 hours for each hour worked (accrual begins at hire
but may not be used until the completion of six months of
employment)
- One floating day off for use (accrued immediately, and again
annually, but may not be used until the completion of the initial
three-month introductory period of employment)
- Pension Plan (after one year of continuous service)
- Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function:
The Harbor Light Administrator is responsible for the oversight of
the Men's Relapse Prevention Program, Veteran's Transitional
Housing Program and the development and implementation of a Prison
Release Program. All programs are physically located at the Harbor
Light Center. The administrator is responsible for the oversight of
programming and facility operations, ensuring cohesion and support
for all residents, staff, interns and volunteers. This position is
responsible for administrative functions such as hiring, budget
management, human resources, and facility management. This position
is critical in uniting all staff from the milieu of services and
creating and maintaining a positive healthy environment for both
staff and residents.
Duties and Responsibilities:
Key Result Areas:
- Program - Ensure programs are developed in such a way to meet
all identified objectives and outcomes; ensure compliance of
services in a recovery, re-entry, or transitional living program in
adherence to state licensing, contracts, VA regulations and agency
policy.
- Client - Provide leadership in the care and wellbeing of
clients to the program
- Personnel - Facilitate the growth of program staff and provide
quality human resources in hiring, termination, and professional
performance.
- Inter-agency collaboration- Effectively works with multi-system
community partners, including hospitals, Department of Corrections,
mental health providers, Veterans service providers and detox
centers.
- Professionalism - Demonstrate high professional leadership and
ethical standards, and have an approach of being empathetic,
respectful, and motivational.
Primary Responsibilities:
Center Leadership
- Oversee and inform continuity of services- identify needs,
develop or revise and implement changes or new services; ensure
customer service and high-quality customer experience; maintain
high level of staff morale.
- Work with Program Managers and Supervisors to review, revise
and implement facility and program policies & procedures.
- Regularly audit Harbor Light financials, personnel records,
performance-based contract obligations and coordinate clinical
record audits and other records or procedures to ensure adherence
with licensing, funding requirements and that resources are used
effectively and efficiently.
- Conduct scheduled program evaluations and adjust policies,
procedures, program outcomes and objectives based on
findings.
- Prepare annual budget and needed revisions for the center and
present to headquarters leadership: maintain fiscal responsibility
for the center.
- Monitor all admissions, assessments, and discharges according
to policies and procedures.
- Ensure residency occupancy is maximized at all times, with a
minimum 85% occupancy goal.
- Ensure facility alignment with The Salvation Army's National
Social Service Standards.
- Lead the Harbor Light management team, facilitate weekly staff
meetings and other meetings as needed. Participate in the Denver
Metro Social Services Programs Leadership Team. Represent The
Salvation Army and the Harbor Light program at community meetings
as needed.
- Ensure accountability for the Reentry and Relapse Prevention
Program Managers and Clinical Team in their provision of direct
program services to residents of the Harbor Light Center.
- Present and gain approval (from DMSSD) of all curriculum and
class topics for the program on an on-going basis, as developed by
the Program Managers; develop schedules and robust programming for
integration of clinical, reentry, life skills classes and
groups.
- Be familiar with and enforce program rules, neighborhood
agreements and funding contracts related to the program; address
and document all facility related and escalated program grievances
and incidents per protocol and in a timely manner.
- Work with Denver Metro Social Services Director and Divisional
Grant Writer to prepare grant proposals, understand grant
requirements and outcome reporting as well as maintaining accurate
reporting to VA, Department of Corrections, and other eligible
funding sources.
- Facilitate excellent communications and working relationships
with the VA administration, Department of Corrections, other
agencies, donors, and resources; provide community education about
Harbor Light, re-entry, substance abuse, and co-occurring
disorders.
- Maintain client confidentiality and high ethical and
professional standards.
- Exemplify excellent communication skills (verbal and written)
with team, clients and partners.
- Be willing to adhere to all The Salvation Army policies and
procedures as well as adhere to The Salvation Army's holistic
approach in services.
Facility Operations
- Ensures the safety and cleanliness of the Harbor Light Center,
including the coordination of building maintenance and repairs.
Collect repair and contractor bids; coordinate work as needed with
Divisional Property Director or DMSSD
- Manages all facility billings, invoices, and purchases. Follows
all center and TSA financial procedures and maintains meticulous
records of all transactions.
- Responsible for compiling and assembling reports and data.
Personnel
- Provide administrative and human relations management for all
facility staff; ensure and monitor staff onboarding, orientation,
and training schedules.
- Provide performance evaluations and regular supervision
meetings for supervised staff.
- Plan, develop, resource or conduct in-service trainings to
maintain and improve staff capacities.
- Ensure all clients are provided services that are of high
quality and meet best practice standards for residential based
recovery and transitional housing programming.
- Performs other duties as required.
Qualification and Education Requirements:
- Heart and passion for The Salvation Army's mission. Natural
ability to reflect and model the high standards of The Salvation
Army as one of the world's most distinguished human services
charitable organizations
- MBA, MSW, masters in non-profit management or similar degree,
required. BS in a Business or Management field with at least 6
years' experience in program management may be accepted in liu of a
master's degree.
- 2 years post-graduate professional social service experience,
required
- Minimum 3 years supervisory experience, required.
- Minimum 2 years' experience in program management or oversight,
required.
- Demonstrated experience in hiring, supervising, training,
motivating, and evaluating staff, required.
- At least three years professional experience with at least one
of the following populations in the required: homeless, veterans,
economically disadvantaged and culturally diverse
populations.
- Minimum 1 year experience fiscal management of budgets greater
than $400,000, preferred
- Experience in person centered reentry programming,
preferred.
- Counseling Licensed Addictions Councilor (LAC) or LCSW,
preferred
- Experience in non-profit setting, preferred
- At least three years professional experience with at least one
of the following populations in the required: homeless, veterans,
economically disadvantaged and culturally diverse
populations.
- Knowledge of substance abuse and co-occurring disorders (COD)
with experience in screening, assessment, diagnosis, and treatment
of co-occurring disorders, preferred.
- Experience and comfort with using electronic health records,
databases, email, and office software programs, required.
- Experience with contracts and grant management,
preferred.
- Be supportive of The Salvation Army's mission. Ability to
reflect and model the high standards of our organization as one of
the world's most distinguished human services
charitable organizations.
Knowledge, Skills and Abilities Required:
Strong commitment to The Salvation Army's mission
Must be familiar with cognitive behavioral therapies and social
learning approaches or open to incorporating these approaches into
professional practice.
Experience in assessing and developing strategic plans and program
evaluation/monitoring.
Experience with program start-up, development, and design.
Must have and be able to model crisis intervention and
de-escalation skills
Ability to prepare grant proposals, understand grant requirements
and outcome reporting as well as maintaining accurate reporting to
VA and other eligible funding requirements, preferred
Maturity and professionalism, committed to conveying a welcoming,
empathic, hopeful attitude towards people with co-occurring
conditions and supports a philosophy of dual recovery.
Engages and welcomes people in ways that convey respect for
diversity in a culturally appropriate way. Demonstrates high
professional/ethical standards and works well with others as part
of the treatment team.
Has a therapeutic and trauma informed approach of being empathetic,
respectful, and motivational, while encouraging clients to take
responsibility for their lives.
Must hold a valid Colorado driver's license and be able to show
proof of insuranceQualifications
Licenses & CertificationsDriver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: The Salvation Army USA Western Territory, Commerce City , Harbor Light Administrator, Accounting, Auditing , Denver, Colorado
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