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General Manager

Company: NFI Industries
Location: Commerce City
Posted on: January 8, 2022

Job Description:

The General Manager is responsible for the operation and financial performance by providing direction and leadership to exempt and non-exempt associates at this facility. This position is responsible for developing and leading a team that will manage the employee performance, inventory, vendor, carrier, and customer relationships. This role is ultimately responsible for ensuring that orders are selected accurately and packed/shipped without damage for timely delivery. This position reports to the Director of Warehouse Operations.Essential Duties & Responsibilities:Operations Management

  • Ensures operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy in place.
  • Develops and manages a comprehensive strategy for the facility by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems.
  • Plans long-term labor needs based on sales, forecasts and historical data
  • Conducts analysis of workload compared to labor hours and equipment.
  • Manages between 1-2 dedicated customers in the same building or public accounts in the warehouse.
  • Typically manages 100,000 - 500,000 square feet of facilities and up to 100 employees during non-peak times.
  • Collaborates with teams from other facilities to share knowledge, problem solveFinancials
    • Responsible for facility P&L and budget preparation.
    • Audits all billing activity for accuracy. Properly signs and authorizes all purchase order requisitions, vouchers and customer billing.
    • Ensures proper percentage of labor is charged to respective departments to ensure proper factoring is achieved to identify accurate productivity.
    • Reports out on locations financial and operational performance.
    • Conducts monthly review of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.
    • Conducts annual review of customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business
    • Drives continuous improvements to safety, quality, cost and delivery while growing and expanding capabilities within the warehouse.Employee Relations/Development
      • Ensures the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information.
      • Ensures proper staffing and support hiring for all facility operations.
      • Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.
      • Produces and effectively communicates department goals and individual performance goals that ensure the facility achieves operational success.
      • Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
      • - Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.
      • Travels to other warehouses and participates in department or company meetings, as necessary
      • Provides feedback, coaching, guidance, and recognition to enhance other's skill development.
      • Plays an active role in employee development and talent selection.
      • Acts as a role model for the department in support of corporate mission, vision, and values.
      • Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.
      • Exhibits a commitment to self-development by staying current on information, tools, and systems.Safety and Security
        • Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards.
        • Coordinates all alarm-monitoring systems and reviews sprinkler system testing.
        • Ensures the safe, clean and efficient operation of the facility to meet service standards
        • Actively supports and participates in all safety initiatives in the facility
        • Performs safety observations to coach employees on safety procedures
        • Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvementsRequirements:
          • Bachelor's degree in Supply Chain, Business or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
          • At least 7-10 years' overall experience and experience in managing a 100,000+ sq ft warehouse/distribution center with total revenues up to $1m
          • Experience with Warehouse Management Systems (Manhattan preferred)
          • Working knowledge of Microsoft Office applications
          • Working knowledge of warehouse / mechanical equipment
          • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
          • Ability to work in fast paced environment.
          • Ability to handle changing priorities and use good judgment in stressful situations
          • Experience with seasonal work forces is a plus, but not required.
          • Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
          • Excellent talent management and team building skills
          • Excellent verbal, non-verbal, and written communication skills
          • Excellent customer service skills specifically with external clients
          • Excellent analytical and mathematical skills
          • Bilingual English/Spanish preferredOther:
            • Must be on-call for alarm system or problems during off work hours
            • Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
            • Must be able to stand/walk for up to 10-12 hours.
            • Lift and move totes up to 50 pounds.
            • Regular bending, lifting, stretching and reaching both below the waist and above the head.
            • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.
            • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations. -#LI-MJ1 - -To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI is in place. In the event a candidate who was submitted outside of the NFI agency engagement process hired, no fee or payment of any kind will be paid.

Keywords: NFI Industries, Commerce City , General Manager, Executive , Commerce City, Colorado

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