Entry Level Customer Service Representative
Company: Aston Carter
Location: Commerce City
Posted on: January 14, 2023
|
|
Job Description:
Description:-Will be taking inbound calls from individuals who
have taken a drug screen anywhere in the country and they have to
identify if the person has a medical exemption for what has come up
on their drug test -Will be working in the MRO (medical review
officer) department -Acting as a middle man between someone taking
a drug screen and the lab that has released the information
electronically to the company-Will be placing outbound calls to
collection sites where the individual took the drug screen to
request paperwork, manually sending faxes to collection sites, and
then calling pharmacies to understand when the individual got the
prescription filled (if at all)Skills:Customer service, Data entry,
Customer support, Bilingual, Call center, Inbound callAdditional
Skills & Qualifications:MUST HAVE:-At least 2 years of customer
service experience (retail, call center, administrative, etc.) /
the company is very open to background -Strong attention to detail
-Someone who prides themselves on their accuracy in a role -Someone
who has the ability to multi-task (i.e. taking a call while
entering notes and sending an email)-Someone who has experience
taking phones calls in previous roles -Someone who is looking for
an opportunity to advance in their career-Someone who is patient
and understanding NICE TO HAVE:-Previous experience in the
healthcare space / specifically dealing with prescriptions-Previous
call center experience RESUME EXPECTATIONS:-No large gaps in resume
(especially ones that cannot be explained)-Short job tenure (i.e.
all contract jobs or a few months here and there) -Ideally want to
see someone in each job for more than 1 yearExperience Level:Entry
Level About Aston Carter: Please Note: Scammers are posing as Aston
Carter. We'll never contact you via Gmail, Telegram, or WhatsApp
and we'll never solicit money from you. At Aston Carter, we're
dedicated to expanding career opportunities for the skilled
professionals who power our business. Our success is driven by the
talented, motivated people who join our team across a range of
positions - from recruiting, sales and delivery to corporate roles.
As part of our team, employees have the opportunity for long-term
career success, where hard work is rewarded and the potential for
growth is limitless. Established in 1997, Aston Carter is a leading
staffing and consulting firm, providing high-caliber talent and
premium services to more than 7,000 companies across North America.
Spanning four continents and more than 200 offices, we extend our
clients' capabilities by seeking solvers and delivering solutions
to address today's workforce challenges. For organizations looking
for innovative solutions shaped by critical-thinking professionals,
visit . Aston Carter is a company within Allegis Group, a global
leader in talent solutions. The company is an equal opportunity
employer and will consider all applications without regards to
race, sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law. If you would
like to request a reasonable accommodation, such as the
modification or adjustment of the job application process or
interviewing process due to a disability, please call or email for
other accommodation options. However, if you have questions about
this position, please contact the Recruiter located at the bottom
of the job posting. The Recruiter is the sole point of contact for
questions about this position.
Keywords: Aston Carter, Commerce City , Entry Level Customer Service Representative, Hospitality & Tourism , Commerce City, Colorado
Click
here to apply!
|