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IT - Information Systems Support Coordinator

Company: HONNEN EQUIPMENT CO OF UTAH ID
Location: Commerce City
Posted on: April 10, 2021

Job Description:

POSITION SUMMARY:
Provides tactical planning, development, evaluation, coordination and implementation technical projects. Maintains company IT policies and procedures to include: creation, review, update and archive. Support company staff directly or in coordination with IT partners/vendors to troubleshoot and maintain PC hardware, operating systems, software applications, peripherals and communication devices.

ESSENTIAL JOB FUNCTIONS:
- Primary IT Functions
o Provide back-up and assistance to Senior IT Manager on all IT functions
o Assist Senior IT Manager with New Process / Procedure creation
o Maintain IT Policy and Procedure Library
o Support IT projects including hardware and software installations and troubleshooting
o Advise, assist in planning and perform technical projects or system upgrades
o Provide Tier 2 and Tier 3 support for laptops, desktops, telecommunications, peripherals and software
o Support users, troubleshoot and maintain functionality for all copy machines and printers
o Support users, troubleshoot and maintain functionality of all mobile phones
o Purchase and maintain approved computer equipment inventory levels for immediate deployment to branch locations
o Assist in employee training
o Assist in hardware collection and data retention for terminated employees
o Assist in ERP maintenance, understanding of enhancements and bugs and provide input to management summary of scheduled upgrades







EDUCATION AND CERTIFICATION REQUIREMENTS:
- Bachelor's degree in computer systems or related field preferred
- Technical Certifications preferred
- Process improvement experienced desired

EXPERIENCE:
- Five (5) to Seven (7) + years of experience in medium to large company environments.
- Requires excellent teamwork, interpersonal, self-motivation and communication skills.
- Ability to exercise good judgment in the diagnosis and resolution of issues

TRAVEL:
10% non-local travel is required

Compensation:
$60,000.00 - $75,000.00 DOE

PM20

Keywords: HONNEN EQUIPMENT CO OF UTAH ID, Commerce City , IT - Information Systems Support Coordinator, IT / Software / Systems , Commerce City, Colorado

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