Technical Assistance Specialist
Company: Honnen Equipment
Location: Commerce City
Posted on: June 16, 2022
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Job Description:
Description:
Honnen Equipment Co., your authorized dealer for John Deere
Construction & Forestry equipment. Since 1963 Honnen operated with
a philosophy of not just meeting, but exceeding, customers'
expectations. Honnen is one of the oldest and largest John Deere
dealers in North America, now operating out of 11 locations in 4
different states covering the Rocky Mountain Region. Our mission
here is to partner with our customers to provide superior value
through the lowest owning and operating costs while representing
world-class products. We offer our employees full benefits at
competitive premiums as well as a contributing 401K, paid time off,
paid holidays, and a performance based incentive program. For our
service technicians/service staff we offer the opportunity and
training to not only work on John Deere but also on other heavy
equipment products as well. Sound like a team you would like to be
a part of? Complete an application today! Position Summary: This
position is responsible for providing centralized technical
assistance to internal customers on a wide range of equipment
related issues, and centralized remote monitoring and diagnostics
to aid in maximizing our customer's productivity and uptime, while
providing increased service efficiency and incremental increases in
parts and service business. Develop and author detailed diagnostic
solutions to be used by dealer technicians and other customer
support personnel to diagnose and repair technical product
problems. Conduct research to expand and clarify authored material.
Essential Functions:
Qualifications:
Keywords: Honnen Equipment, Commerce City , Technical Assistance Specialist, IT / Software / Systems , Commerce City, Colorado
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