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Concierge - Front Desk - FT - BENEFITS and INCENTIVE - Denver

Company: Balfour Senior Care, LLC
Location: Commerce City
Posted on: September 6, 2021

Job Description:

Do you enjoy being in the middle of the activity?  Are you outgoing and enjoy talking to residents and visitors? We would like you to join us as a Concierge at our senior living community, Balfour at Riverfront Park, located in downtown Denver. You will have benefits available on your date of hire and are eligible for a $500 bonus during your first 6 months of employment. We offer an RTD EcoPass and provide breakfast, lunch and dinner.

Position Summary:

In this role you will work as a Concierge at the front desk, provide five star quality concierge services. Serving as an ongoing resource by pro-actively anticipating the needs of our residents so a solution can be offered before being requested. The Concierge responds to each of our residents and visitors, personalizing the delivery of the service to meet the specific needs of each resident. The successful candidate will also provide support to the life enrichment and administrative staff. This is an outstanding opportunity for individuals who are team oriented, dedicated, and enthusiastic about working with seniors. 

SCHEDULE: Full Time - Tuesday/Wednesday/Thursday from 2:45 - 11:15 PM and Friday/Saturday from 11 PM - 7 AM   


  • Proficient typing and computer skills, including experience using Microsoft Office
  • Previous experience operating a switchboard with a multi-line system desired 
  • Demonstrated problem solving skills
  • Demonstrated experience working in a customer focused role
  • Ability to multi task and thrive in a fast paced, ever changing environment. 
  • Ability to communicate openly, honestly and responsibly with others 
  • Ability to maintain a customer focus treating all customers with respect and integrity

* Balfour is a pet-friendly community; you may be exposed to animal hair and dander. 

Health & Wellness Protocols: Until further notice, interviews will take place virtually. Newly-hired associates will complete Balfour Senior Living's New Hire Orientation virtually, then receive important training about how to keep our residents, and themselves, as healthy as possible. This includes things like hand washing and social distancing. You will also follow wellness protocols developed under guidance of health agencies before entering any of our buildings. If you have any questions regarding the current protocols, please include them in your cover letter or discuss with the Balfour representative who contacts you. 

Balfour Senior Living’s COVID-19 Vaccination Policy:

The Centers for Disease Control and Prevention (CDC) advises that COVID-19 can cause serious, life-threatening complications, and there is no way to know how COVID-19 will affect an individual. Further, an individual who becomes infected with COVID-19 could spread the virus to friends, family, co-workers, residents and others around them. Therefore, in a effort to protect our associates and our residents, all Balfour Senior Living employees are required to obtain a COVID-19 vaccination prior to commencement of employment with our organization. Qualified exemption requests may be submitted to the human resources department for consideration. We are also able to assist eligible candidates in locating a vaccination site.

Why Balfour? 

    Scheduling variety and flexibility:1st, 2nd, overnight and PRN/Flex pool opportunities available for many positions 

    Immediate healthcare coverage for eligible employees working 32 or more hours per week (Full & 3/4 time status) 

    Medical, dental and vision plan coverage 

    Paid time off (PTO) and sick time for full and part time employees 

    Tuition Reimbursement Program 

    Employee Referral Bonus Program 

    Employee Resident Referral Bonus Program 


Founded in 1997, Balfour Senior Living has received national and international recognition for the quality of its exterior architecture and its elegant interior design marked by the use of a vibrant color palette and a diverse collection of fine art. With round-the-clock nursing coverage and an extensive activity program, Balfour’s quality of care and life enrichment programming makes the company a leader in the growing world of senior housing. Since the first community opened in Louisville, Colorado in 1999, Balfour has grown to include nine communities in the Denver Metro area and one in Ann Arbor, Michigan. From its inception, Balfour Senior Living has sought to be the most admired senior living company in the United States. 

Balfour Senior Living is an Equal Opportunity Employer (EOE) complying with state and local laws governing nondiscrimination in employment and providing equal employment opportunities without regard to age, race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, genetic information, or racial status. This policy applies to all terms and conditions of employment including but not limited to recruiting, hiring, placement, promotion, discharge, termination, layoff, recall, transfers, compensation, benefits, and training. 

Keywords: Balfour Senior Care, LLC, Commerce City , Concierge - Front Desk - FT - BENEFITS and INCENTIVE - Denver, Other , Commerce City, Colorado

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