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Fleet Quality Assurance Manager

Company: First Transit
Location: Commerce City
Posted on: September 8, 2021

Job Description:

Fleet Quality Assurance Manager - Denver/Commerce City, CO

First Transit is seeking a Quality Assurance Manager to manage the maintenance quality program of RTD's fixed route bus operation. This position will determine performance and adherence to company maintenance policies and procedures by conducting a comprehensive check of day-to-day maintenance activities, making recommendations for improvements, and maintaining RTD/client relations while upholding a strong commitment to safety. Responsible for 117 revenue vehicles and 35 non-revenue vehicles.

First Transit is proud to offer:

  • $75,000-$80,000 annual salary based on experience & qualifications
  • Career advancement opportunities nationwide!
  • Excellent benefits packages with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.
  • Ongoing training
  • A great work environment!

QA Manager Major Responsibilities: 

  • Performs road call tracking and trend identification. Assess trends daily to establish proactive ways to eliminate those trends. (data does no good unless analyzed and acted upon)
  • Ensures contractual compliance as well as maintaining First Transit maintenance standards. This includes the responsibility to ensure safety program standards are met.
  • Performs trend identification and tracks buses with repeat problems to aid in repeat road call reduction. Produces proactive solutions for these problems.
  • Performs Preventive Maintenance Inspection and Repair Audits as well as Interior Clean Audits.
  • Provides training and/or counseling in deficient areas. Progressive discipline may be necessary and working after normal business hours may be required to accomplish this.
  • Works closely with parts department to ensure parts are available for QC, QA, as well as PMI defects. Assist parts department with ordering as needed.
  • Establishes and maintains positive, professional, strong relationships with client, peers, subordinates, and all relative departments. Ensures proper communication levels are maintained between Maintenance and Operations.
  • Works closely with Client to ensure buses are available for inspection. Verifies defects during inspection and communicates with Maintenance department to ensure defects are repaired and all client concerns are addressed.
  • Monitors Fleet defects, campaigns, and warranty to ensure all items are addressed timely. Random inspections and repair follow-ups may be necessary to accomplish this.
  • Coordinates emissions reports and registrations for location.
  • Performs other job duties as assigned. Works for the best interest of First Transit and will do whatever it takes to make the location as successful as possible.

QA Manager Job Qualifications:

  • High school diploma or equivalent.
  • 2+ years of continued education or 2-3 years of transit maintenance supervisory experience.
  • Knowledge of transit bus vehicles, components and data/communications systems.
  • Technical knowledge of maintenance policies and procedures.
  • Strong analytical skills and attention to detail.
  • Ability to effectively communicate and interact with all levels of management as well as internal and external customers.
  • Previous audit and/or quality assurance experience; Complete understanding of performance indicator reports.
  • Excellent written, verbal and customer service communication skills. Ability to read, write and speak English.
  • Proficient computer skills.
  • Strong organizational and time management skills.
  • Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff.
  • Subject to a drug test.

First Transit is a leading provider of transportation contract and management services, moving more than 350 million passengers annually. First Transit employs more than 19,500 dedicated transit professionals through fixed-route, paratransit, college/airport shuttle services and rail operations at more than 300 locations in the US, Canada, & Puerto Rico. With a dedication to safety and outstanding customer service, First Transit sets itself apart from other providers in the industry.

FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

 

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Keywords: First Transit, Commerce City , Fleet Quality Assurance Manager, Other , Commerce City, Colorado

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