PT On-Road Supervisor
Company: UPS
Location: Commerce City
Posted on: November 16, 2023
Job Description:
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the options available at the top right of this page.Explore your
next opportunity at a Fortune Global 500 organization. Envision
innovative possibilities, experience our rewarding culture, and
work with talented teams that help you become better every day. We
know what it takes to lead UPS into tomorrow-people with a unique
combination of skill + passion. If you have the qualities and drive
to lead yourself or teams, there are roles ready to cultivate your
skills and take you to the next level.Job Description:Job
SummaryThis position is responsible for supervising the daily
performance of service providers to ensure quality service, improve
performance, and maintain compliance with environmental, health and
safety requirements. He/She encourages sales lead participation
through maintaining mutually beneficial customer relationships.
This position supervises others within the department.This position
works with service providers to maximize day-to-day proficiency and
ensure packages are delivered in a safe, timely, and professional
manner. He/She participates in the development and implementation
of work process plans to maximize center proficiency and achieve
business results. This position reviews and analyzes work processes
and work schedule information (e.g., exception reports, volume
delivered/hour, miles driven, car set up, hours worked, accidents,
etc.) to identify opportunities to reduce costs and improve
performance.Responsibilities:
- Completes administrative tasks (i.e., performance reviews,
accident reports, service failures, training) in a timely, accurate
manner to facilitate the execution of the dispatch plan through the
Service Providers.
- Completes required audits during on-job supervision rides to
ensure adherence to UPS policies and procedures.
- Utilizes technology (Orion, PAS, Telematics, etc.) to identify
opportunities for performance improvement and risk mitigation.
- Communicates with customers to respond to service concerns,
build relationships, and determines solutions that meet business
goals.
- Uncovers business opportunities to forward this information to
the proper department (i.e., dispatch supervisor, center
management, and business development) for follow up.
- Encourages service providers to identify and forward volume
development opportunities to management.
- Creates a customer focused work environment to emphasize
service and focus on building the business.
- Communicates customers' business needs to employees to provide
an understanding of job responsibilities and how actions impact
customers.
Qualifications:
- Meets local age and license requirements
- Availability to work flexible hours
- Assesses Business Needs: Demonstrates a general understanding
of ways to identify and measure the current needs of the customer
or business; uses the business need to help define the project's
requirements
- Health and Safety Knowledge: Demonstrates basic knowledge of
injury and crash prevention techniques; demonstrates a basic
understanding of job methods; identifies root causes of injuries
and auto crashes; recognizes and reports unsafe working
conditions
- Legal, Regulatory, and Compliance Knowledge: Demonstrates a
basic understanding of the functions, regulations, and procedures
of compliance agencies or governing bodies; takes a leadership
position in programs that reduce risk and enhance safety
- Small Package Operations Knowledge: Demonstrates and explains
proper processes, procedures and methods for small package
operations; demonstrates a basic knowledge of common tools,
equipment, and technology used within the operationEmployee
Type:PermanentUPS is committed to providing a workplace free of
discrimination, harassment, and retaliation.Other Criteria:
Employer will sponsor visas for specific positions. UPS is an equal
opportunity employer. UPS does not discriminate on the basis of
race/color/religion/sex/national
origin/veteran/disability/age/sexual orientation/gender identity or
any other characteristic protected by law.Basic Qualifications:Must
be a U.S. Citizen or National of the U.S., an alien lawfully
admitted for permanent residence, or an alien authorized to work in
the U.S. for this employer.
Keywords: UPS, Commerce City , PT On-Road Supervisor, Other , Commerce City, Colorado
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