Dispatcher
Company: First Transit
Location: Commerce City
Posted on: July 29, 2022
Job Description:
Become a Dispatcher with First Transit! First things First: Who
are we? First Transit Inc. is a leading provider of public
transportation contracting and management services. For over 60
years, we have supplied precision, efficiency, innovation, and
all-around expertise to both public and private transportation
systems. Today, we operate in 335 locations, carrying more than 350
million passengers annually throughout the United States in 39
states, Puerto Rico and Canada. First Transit is looking for
Dispatchers in Commerce City, Colorado. Our dispatchers are an
integral part of daily operations. Dispatchers assure all routes
are filled as assigned and bus operators are provided with timely
instructions and responses to requests for operational information
throughout the day. This position also responds to customer and
team inquiries. We hire individuals who make safety and customer
service their top priorities. If you have the drive, confidence,
and determination to succeed, First Transit is looking for you! Our
Dispatchers are responsible for:
- Review route performance and respond to customer inquiries and
needs
- Oversees road service assigned carriers by tracking trip
performance metrics and route efficiency
- Daily reports and clerical duties
- Direct calls internally
- Act as liaison between the carrier and emergency services. To
qualify as a Dispatcher, you'll need:
- 1 year of customer service, dispatch, or scheduling experience
preferred
- Excellent phone demeanor and customer service skills
- Ability to work independently
- Excellent verbal, interpersonal, judgment and problem-solving
abilities
- CDL required Benefits We offer $21.66 hourly and benefits
including physical and mental health initiatives,
medical/dental/vision, 401(k), and paid holiday/vacation. Diversity
& Inclusion Because we're stronger together, we aspire to have a
culture where all people are First. We're committed to providing an
inclusive and diverse working environment for everyone every day.
Professional Advancement Start here. Go far. We believe in
promoting from within, which means tremendous opportunities for
you, thanks to our strong presence across North America. In
addition, our 18-month Aspiring Manager Program prepares future
leaders at First Transit. Extensive Training Build skills and
knowledge in such areas as safety and security, injury prevention,
technology and equipment, and job efficiency. Community Service &
Impact Go where opportunity meets community. Our customers are at
the heart of everything we do. As the face of First Transit and
First Vehicle Services in your community, you'll have a positive
impact on others. We aspire to have a culture where all people are
First. We strive to attract and retain a diverse workforce
therefore all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or
veteran status. First is also committed to providing a drug-free
workplace. For candidates applying to positions in San Francisco or
Los Angeles California, First will consider for employment
qualified applicants with criminal histories consistent with the
requirements of the San Francisco Fair Chance Ordinance or Los
Angeles Fair Chance Ordinance. First is an equal opportunity
employer and by doing so we will sustain and promote an inclusive
culture that supports future growth for all.
Keywords: First Transit, Commerce City , Dispatcher, Professions , Commerce City, Colorado
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