Customer Service Representative

Company: Bright Horizons
Location: Commerce City
Posted on: February 20, 2021

Job Description:

Do you enjoy -wowing- the customer with exceptional service? At Bright Horizons-, we do work that matters. Join our team as a Customer Care Specialist! Schedule: Shifts are available from 6:00 am through 10:00 pm Monday to Sunday. Shifts will include one weekend day. There will be in-office time for training specifically with the potential to work from homeor stay in the office after training is over. Pay: $15/hourWhat does a Customer Care Specialist do?-Handle incoming and outgoing calls that may include taking/confirming reservations, scheduling customer appointments, or researching the status on their education needs. -Educate customers on Bright Horizons' services programs, policies, and procedures -Respond to customer inquiries assessing their childcare needs -Assist customers and provide follow up communication on the phone and/or through e-mail communication by troubleshooting, researching, and finding resolutions that meet their immediate needs. Requirements: -High school diploma or equivalent Preferred Requirements:-1-year customer service, help desk, and/or comprehensive call center knowledge -Excellent written and verbal communication -Exceptional organizational and time management skillsPandoLogic. Keywords: Customer Service Representative, Location: Henderson, CO - 80640

Keywords: Bright Horizons, Commerce City , Customer Service Representative, Sales , Commerce City, Colorado